911 address update

An apparatus, comprising:

• at least one processor;
• and
• a non-transitory computer readable medium communicatively coupled to the at least one processor, the non-transitory computer readable medium having stored thereon computer software comprising a set of instructions that, when executed by the at least one processor, causes the apparatus to:
• in response to a trigger event, determine that a set of 911 address data associated with a customer that is stored in a 911 database requires updating;
• determine that any address data associated with the customer is not contained in at least one database accessible by the computing system or that any address data associated with the customer that is contained in the at least one database has not been validated or verified;
• send a message to the customer to provide updated 911 address data;
• receive, from a user device associated with the customer via an application programming interface (“API”) over a network operated by a service provider, updated 911 or E911 address data from the customer;
• and
• in response to receiving updated 911 address data from the customer, update the 911 database with the received updated 911 address data from the customer,
• wherein, in response to the customer initiating a 911 emergency call, a third party vendor routes the 911 emergency call to a local public safety access point (“PSAP”) on behalf of the customer or the service provider, wherein the first address data associated with the customer is validated or verified by the third party vendor.

A system, comprising:

• a computing system, comprising:
• at least one first processor;
• and
• a first non-transitory computer readable medium communicatively coupled to the at least one first processor, the first non-transitory computer readable medium having stored thereon computer software comprising a first set of instructions that, when executed by the at least one first processor, causes the computing system to:
• in response to a trigger event, determine that a set of 911 address data associated with a customer that is stored in a 911 database requires updating;
• determine that any address data associated with the customer is not contained in at least one database accessible by the computing system or that any address data associated with the customer that is contained in the at least one database has not been validated or verified
• send a message to the customer to provide updated 911 address data;
• receive, from a user device associated with the customer via an application programming interface (“API”) over a network operated by a service provider, updated 911 or E911 address data from the customer;
• and
• in response to receiving updated 911 address data from the customer, update the 911 database with the received updated 911 address data from the customer,
• wherein, in response to the customer initiating a 911 emergency call, a third party vendor routes the 911 emergency call to a local public safety access point (“PSAP”) on behalf of the customer or the service provider, wherein the first address data associated with the customer is validated or verified by the third party vendor.