Enhanced artificial intelligence virtual assistants

A system comprising:

• a communications interface;
• a non-transitory computer-readable medium;
• and
• one or more processors configured to execute processor-executable instructions stored in the non-transitory computer-readable medium to:
• receive, by an artificial intelligence (“AI”) assistant from client software executed by a client device associated with a user, a user request;
• determine an intent based on the user request;
• determine a user context or an operational context associated with the user request;
• obtain short-term context information based on the user request;
• identify one or more services based on the intent;
• invoke the one or more services based on the user request, the operational context, and the obtained short-term context information;
• and
• generate and provide a response to the user request based on an output from the one or more services.

A non-transitory computer-readable medium comprising processor-executable instructions configured to cause one or more processors to:

• receive, by an artificial intelligence (“AI”) assistant from client software executed by a client device associated with a user, a user request;
• determine an intent based on the user request;
• determine a user context or an operational context associated with the user request;
• obtain short-term context information based on the user request;
• identify one or more services based on the intent;
• invoke the one or more services based on the user request, the operational context, and the obtained short-term context information;
• and
• generate and provide a response to the user request based on an output from the one or more services.