Customized display of virtual persons in a virtual reality environment based on user preferences

A system comprising:

• a processor circuit;
• and
• a memory comprising machine-readable instructions that, when executed by the processor circuit, cause the processor circuit to:
• receive display data corresponding to a shared virtual environment (SVE) comprising a plurality of virtual persons and a plurality of virtual gaming devices;
• cause a display device being worn by a player to render a portion of the SVE based on a virtual orientation and a virtual location of the player in the SVE;
• determine that the first player is interacting with a system controlled virtual customer service representative in the SVE;
• and
• transfer control of the virtual customer service representative from the system to a customer service representative.

A method comprising:

• providing, by a processor circuit, a real-time environmental model of a shared virtual environment (SVE) comprising a plurality of virtual persons and a plurality of virtual gaming devices;
• transmitting display data corresponding to the SVE to a first player device worn by a first player, the display data comprising user display data that causes a display device in the first player device to render a portion of the SVE based on a virtual orientation and a virtual location of the first player in the SVE;
• determining, by the processor circuit, a player parameter value associated with the first player;
• and
• based on the player parameter value, displaying, by the display device, a first virtual person comprising a previously recorded behavior of a second player playing a wagering game.