Alert flood control

Abstract

A computer system for controlling alert floods includes one or more processors and non-transitory computer-readable storage media encoding instructions. The instructions direct the computer system to provide an interface for receiving alerts and determine an alert flood condition based on a number of alerts received at the interface over time and an alert threshold. The alert threshold includes a number of alerts and a duration of an alert window. The instructions further direct the computer system to direct received alerts to a first queue outside of the alert flood condition and direct received alerts to a second queue during the alert flood condition. Enrichment information can be added to alerts in the second queue, and the alerts in the second queue can be processed according to the enrichment information to prioritize the alerts, remove duplicate alerts, or generate tickets.

Dependencies are inferred from the claim text.