Geospatial physical location for emergency services calls using voice over internet protocol or multi-line telephone system

A system for providing an enhanced geospatial physical location for use by emergency services calls originating from one or more phone extensions using voice over internet protocol (VoIP) or MLTS multi-line telephone system, the system comprising:

• a server configured to:
• maintain a location database for the one or more phone extensions by:
• providing a database storing the one or more phone extensions wherein each phone extension is associated with the enhanced geospatial physical location and a user;
• detecting a phone extension registration event for a phone extension of the one or more phone extensions stored in the database;
• obtaining enhanced geospatial physical location information for the phone extension for which the registration event was detected, wherein the enhanced geospatial physical location information is provided by a network to which the phone extension is connected;
• and
• updating the database with the enhanced geospatial physical location information provided by the network;
• receive a request for the enhanced geospatial physical location for an emergency services call from a phone extension stored in the maintained database;
• and
• output the enhanced geospatial physical location associated with the phone extension stored in the maintained database for the emergency services call in response to the request.

A system for providing an enhanced geospatial physical location for use by emergency services calls originating from one or more phone extensions using voice over internet protocol (VoIP) or MLTS multi-line telephone system, the system comprising:

• an emergency call routing service configured to receive, process, and route emergency calls;
• and
• a geospatial location service provider in communication with the emergency call routing service;
• the geospatial location service configured to:
• maintain a location database for the one or more phone extensions by:
• providing a database storing the one or more phone extensions wherein each phone extension is associated with the enhanced geospatial physical location and a user;
• detecting a phone extension registration event for a phone extension of the one or more phone extensions stored in the database;
• obtaining enhanced geospatial physical location information for the phone extension for which the registration event was detected, wherein the enhanced geospatial physical location information is provided by a network to which the phone extension is connected;
• and
• updating the database with the enhanced geospatial physical location information provided by the network;
• receive a request from the emergency call routing service for the enhanced geospatial physical location for an emergency services call from a phone extension stored in the maintained database;
• and
• output the enhanced geospatial physical location associated with the phone extension stored in the maintained database for the emergency services call in response to the request.

A method of providing an enhanced geospatial physical location for use by emergency services calls originating from one or more phone extensions using voice over internet protocol (VoIP) or MLTS multi-line telephone system, the method comprising:

• maintaining a location database for the one or more phone extensions by:
• providing a database storing the one or more phone extensions wherein each phone extension is associated with the enhanced geospatial physical location and a user;
• detecting a phone extension registration event for a phone extension of the one or more phone extensions stored in the database;
• obtaining enhanced geospatial physical location information for the phone extension for which the registration event was detected, wherein the enhanced geospatial physical location information is provided by a network to which the phone extension is connected;
• and
• updating the database with the enhanced geospatial physical location information provided by the network;
• receiving a request for the enhanced geospatial physical location for an emergency services call from a phone extension stored in the maintained database;
• and
• outputting the enhanced geospatial physical location associated with the phone extension stored in the maintained database for the emergency services call in response to the request.