Capturing output of language operator-based communication analysis
AssigneeTwilio Inc.
InventorsYongjie Chen, Qi Feng
Life of this patent
Estimating the term…
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AssigneeTwilio Inc.
InventorsYongjie Chen, Qi Feng
Estimating the term…
A method and system for automatically analyzing and/or summarizing communications using language operators, the method receiving a definition of a language operator, the definition comprising one or more phrases indicative of a match to a concept associated with a communication; surfacing, in a UI, one or more results of applying the language operator to the communication, the surfacing of each result of the one or more results using an interactive UI element linked to one or more communication phrases, the interactive UI element highlighting a match between the concept and the one or more communication phrases; and training a machine learned (ML) model to improve an accuracy of the result based on one or more inputs received via the UI.
A computer-implemented method comprising:
A system comprising:
A non-transitory computer-readable storage medium, the computer-readable storage medium including instructions that when executed by at least one processor, cause the at least one processor to:
Dependencies are inferred from the claim text.