Identity verification system

A device comprising:

• one or more processors;
• and
• a memory storing instructions that, when executed by the one or more processors, cause the device to perform operations comprising:
• providing, on a display of the device, a first interface comprising a list of verification challenges based on a communication occurring between a first user with a first user device separate from the device and a second user with a second user device separate from the device;
• receiving a selection of a verification challenge from the list of verification challenges and an identification of a communication mode of the communication occurring between the first user and the second user;
• and
• performing the verification challenge to verify an identity of the second user, wherein performing the verification challenge comprises:
• transmitting a verification request for the verification challenge, the verification request transmitted outside the communication occurring between the first user and the second user while the communication is occurring;
• providing, on the display of the device, a second interface comprising a first time the verification request was transmitted;
• providing, on the second interface, a second time the verification request was received based on a determination the verification request was received by the second user,
• providing, on the second interface, a time remaining before the verification request times out;
• receiving a response to the verification challenge, the response comprising a confirmation of the communication mode and a result of the verification challenge;
• and
• providing, on the second interface, a notification based on the response to the verification challenge, the notification indicating a successful completion, a failure, a time out, or a denial of the verification challenge.

A non-transitory computer-readable storage medium including instructions that are executable by one or more processors to cause a computing device to perform operations comprising:

• providing, on a display of the computing device, a first interface comprising a list of verification challenges based on for a communication occurring between a first user with a first device separate from the computing device and a second user with a second device separate from the computing device;
• receiving, by the computing device, a selection of a verification challenge from the list of verification challenges and an identification of a communication mode of the communication occurring between the first user and the second user;
• and
• performing, by the computing device, the verification challenge to verify an identity of the second user, wherein performing the verification challenge comprises:
• transmitting, by the computing device, a verification request for the verification challenge to the second user, the verification request transmitted outside the communication occurring between the first user and the second user while the communication is occurring;
• providing, on the display of the computing device, a second interface comprising a first time the verification request was transmitted;
• providing, on the second interface, a second time the verification request was received based on a determination the verification request was received by the second user, providing, on the second interface, a time remaining before the verification request times out;
• receiving a response to the verification challenge, the response comprising a confirmation of the communication mode and a result of the verification challenge;
• and
• providing, on the second interface, a notification based on the response to the verification challenge, the notification indicating a successful completion, a failure, a time out, or a denial of the verification challenge.