System and method for providing data stream information to emergency response dispatch

A system for managing an emergency response request for a user of a mobile communication device having at least one camera, a microphone, and a GPS receiver, the method comprising:

• an application on the device capable of receiving an emergency services request input from the user and allowing the user to initiate a stream;
• and
• a monitoring service capable of communicating with the application;
• wherein the monitoring service receives a first stream from the user comprising:
• a first video stream for video images recorded the mobile communication device,
• an audio stream recording of environment audio stream recorded by the microphone of the mobile communication device,
• a stream of geolocation coordinates from the GPS receiver of the mobile communication device,
• wherein responsive to a first emergency services request input from the user during the first stream, the monitoring service connects the user to emergency services dispatch to enable direct communication between the user and the emergency services dispatch and provides an emergency data stream to the emergency services dispatch, the emergency data stream comprising the first video stream, the audio stream, and the stream of geolocation coordinates.

A method for providing information to emergency services dispatch from a user of a mobile communication device having at least one camera, a microphone, and a GPS receiver, the method comprising:

• providing an application on the mobile communication device capable of receiving an emergency response request input and allowing a user to initiate a stream;
• and
• responsive to a first emergency response request input from the user, connecting the user to emergency services dispatch, including providing an emergency data stream to emergency services dispatch, to enable direct communication between the user and emergency services dispatch;
• wherein the emergency data stream comprises:
• a first video stream for video images recorded a first camera of the at least one camera of the mobile communication device,
• an audio stream recording of environment audio stream recorded by the microphone of the mobile communication device;
• a stream of geolocation coordinates from the GPS receiver of the mobile communication device.