Systems and methods for process performance via autonomous agent
AssigneeServiceNow, Inc.
InventorsGaurav Goyal, Avishek Dalal, Chaitanya Saragadam, Suhas Kalya Sridhar
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Abstract
A method includes receiving an indication of a process to be performed from a client device, identifying a first workflow associated with a first task of the process, identifying a second workflow associated with a second task of the process, initiating performance of the first and second workflows, and transmitting an indication of completion of the performance of the first and second workflows to the client device.
Claims20
A method comprising:
- receiving, from a client device, an indication of a process to be performed;
- identifying a first workflow associated with a first task of the process, and identifying a second workflow associated with a second task of the process;
- initiating performance of the first and second workflows;
- and
- transmitting, to the client device, an indication of completion of the performance of the first and second workflows.
A system, comprising:
- processing circuitry;
- and
- a memory, accessible by the processing circuitry, and storing instructions that, when executed by the processing circuitry, cause the processing circuitry to execute a client instance, wherein the client instance is configured to perform operations comprising:
- receiving, from a client device, an indication of a process to be performed;
- identifying a first workflow associated with a first task of the process, and identifying a second workflow associated with a second task of the process;
- initiating performance of the first and second workflows;
- and
- transmitting, to the client device, an indication of completion of the performance of the first and second workflows.
A non-transitory, computer readable medium comprising instructions that, when executed by processing circuitry, cause the processing circuitry to perform operations comprising:
- receiving, from a client device, an indication of a process to be performed;
- identifying a first workflow associated with a first task of the process, and identifying a second workflow associated with a second task of the process;
- initiating performance of the first and second workflows;
- and
- transmitting, to the client device, an indication of completion of the performance of the first and second workflows.
Dependencies are inferred from the claim text.