Using artificial intelligence models to detect and mitigate ambiguity in natural language text

A system comprising:

• one or more computers;
• and
• one or more computer-readable media storing instructions that are operable, when executed by the one or more computers, to cause the system to perform operations comprising:
• receiving, by the one or more computers, a text input from a user, wherein the text input is received over a communication network from a client device;
• classifying, by the one or more computers, the text input as containing an ambiguity;
• based on classifying the text input as containing an ambiguity, sending, by the one or more computers and to the client device, (i) a response to the text input generated using a first interpretation or meaning and (ii) one or more alternative interpretations or meanings that each resolve the ambiguity differently than the first interpretation or meaning;
• after sending the response and the one or more alternative interpretations, receiving, by the one or more computers, data indicating user input that selects one of the one or more alternative interpretations;
• and
• in response to receiving the data indicating the user input, sending, by the one or more computers and to the client device, a second response generated using the selected alternative interpretation or meaning.

One or more non-transitory computer-readable media storing instructions that are operable, when executed by one or more computers, to cause the one or more computers to perform operations comprising:

• receiving, by the one or more computers, a text input from a user, wherein the text input is received over a communication network from a client device;
• classifying, by the one or more computers, the text input as containing an ambiguity;
• based on classifying the text input as containing an ambiguity, sending, by the one or more computers and to the client device, (i) a response to the text input generated using a first interpretation or meaning and (ii) one or more alternative interpretations or meanings that each resolve the ambiguity differently than the first interpretation or meaning;
• after sending the response and the one or more alternative interpretations, receiving, by the one or more computers, data indicating user input that selects one of the one or more alternative interpretations;
• and
• in response to receiving the data indicating the user input, sending, by the one or more computers and to the client device, a second response generated using the selected alternative interpretation or meaning.