Query resolution

A system comprising:

• a context determination engine to:
• process a user query, received in relation to a premises, to obtain contextual data defining a context of the user query;
• and
• a query resolution engine to:
• identify, using the contextual data and a query resolution model, one or more data repositories from a plurality of data repositories associated with the premises, wherein the plurality of data repositories stores data related to assets associated with the premises;
• parse, by the query resolution model, the user query and the one or more data repositories, to retrieve and process relevant data from each of the one or more data repositories for generating a preliminary response to the user query, the relevant data having a context similar to the context of the user query;
• analyze, using the contextual data and the query resolution model, the preliminary response to determine if any additional data repositories from the plurality of data repositories are to be searched for refining the preliminary response;
• upon determining that one or more additional data repositories from the plurality of data repositories are to be searched, parse, by the query resolution model, the user query and the one or more additional data repositories to retrieve additional data having a context similar to the context of the user query;
• and
• process, by the query resolution model, the preliminary response and the additional data to generate a final response to the user query.

A non-transitory computer-readable medium comprising instructions for resolving a user query, the instructions being executable by a processing resource to:

• process a user query, received in relation to a premises, to obtain contextual data defining a context of the user query;
• identify, using the contextual data and a query resolution model, one or more data repositories from a plurality of data repositories associated with the premises, wherein the plurality of data repositories stores data related to assets associated with the premises, wherein the one or more data repositories are to be searched to respond to the user query;
• determine, using the contextual data and the query resolution model, a processing route defining a sequential order in which the one or more data repositories are to be searched and analysed to respond to the user query;
• and
• parse, by the query resolution model, the user query and the one or more data repositories in accordance with the processing route, to retrieve relevant data from each of the one or more data repositories for generating a final response to the user query, the relevant data having a context similar to the context of the user query.