Intelligent network incident management, root cause analysis, and automated remediation

Abstract

Systems and methods for intelligent network incident management, Root Cause Analysis (RCA), and automated remediation include receiving metrics, graphs, and historic logs associated with network performance of a tenant of the cloud system; identifying a network issue based on the received metrics, graphs, and historic logs; performing an automated RCA to determine a cause of the network issue; and remediating the identified network issue based on the determined cause. Various embodiments include training specialized Large Language Models (LLMs) for performing the automated incident identification, RCA, and remediation.

Dependencies are inferred from the claim text.