Automated triggers for electrophysiology case support

A case support system, comprising:

• an electrophysiology system comprising a computing apparatus that includes memory and a processor, the memory configured to store data and instructions, the instructions, when executed by the processor, cause the processor to at least:
• store workflow data associated with an electrophysiology workflow implemented for a patient using the electrophysiology system;
• send a request to at least one support specialist responsive to determining at least one support event based on the workflow data;
• and
• receive a response from the at least one support specialist indicating an acceptance of the request;
• a communication link established between the electrophysiology system and a remote computing apparatus in response to the acceptance of the request, wherein the remote computing apparatus is associated with at least one respective support specialist;
• and
• the remote computing apparatus comprising memory and a processor, the memory configured to store data and instructions that, when executed by the processor of the remote computing apparatus, cause the processor of the remote computing apparatus to at least:
• enable user interaction with and/or control of the electrophysiology system for the electrophysiology workflow, responsive to a user input by the at least one remote support specialist at the remote computing apparatus.

A method comprising:

• monitoring, by a first computing apparatus, workflow data associated with an electrophysiology workflow that is implemented for a patient using an electrophysiology system;
• sending a request to at least one support specialist responsive to determining at least one support event based on the workflow data;
• and
• receiving, by the first computing apparatus, a response from the at least one support specialist indicating an acceptance of the request;
• establishing a communications link between the first computing apparatus and a remote computing apparatus in response to the acceptance of the request, wherein the remote computing apparatus is associated with at least one respective support specialist;
• and
• enabling user interaction with and/or control of the electrophysiology system for the electrophysiology workflow, responsive to a user input entered at the remote computing apparatus by the at least one remote support specialist.