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US 2026/0073399 A1Published application
Communications Platform System
AssigneeNextiva, Inc.
InventorTomas Gorny
Life of this patent
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AssigneeNextiva, Inc.
InventorTomas Gorny
Estimating the term…
A system and method are disclosed and include databases that store data describing electronic communication between one or more user devices and one or more company devices and a computer. The computer displays a graphical user interface for monitoring communication activity of one or more one or more user devices and one or more company devices, to one or more company devices and monitors communication activity over one or more communication channels. The computer also records and stores the communication activity in the databases. The computer further displays a list of rules, the list of rules comprising triggers, conditions and actions for each of the one or more rules and a flow of each rule associated with the company of the one or more company devices and executes one or more actions responsive to one or more triggers, conditions or actions of each of the one or more rules.
A system for managing communications, comprising:
A computer-implemented method for managing communications, comprising:
A non-transitory computer-readable medium embodied with software for managing communications, the software when executed:
Dependencies are inferred from the claim text.