Apparatus and method for emergency dispatch

Abstract

An emergency data manager includes a mapping module that is operative to generate a map view in a cloud-based user interface provided to a public safety answering point (PSAP) by the emergency data manager. The map view displays location indicators for emergencies being handled by the PSAP. Machine learning trained logic is operatively coupled to the mapping module and is operative to correlate incoming emergency data and provide contextual data to PSAP dispatchers via the cloud-based user interface. The contextual data includes time, location, and event type. The machine learning trained logic may be further operative to provide a dispatch recommendation based on the contextual data, or based on contextual data and a set of dispatch rules. The machine learning trained logic may be further operative to provide a simulation of an experienced PSAP call taker or dispatcher.

Dependencies are inferred from the claim text.