Automated viral content detection
AssigneeAmerican Express Travel Related Services Company, Inc.
InventorsJianqiu Chen, Bomnae Hur, Suraj Madnani, Ravi Varma
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Estimating the term…
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AssigneeAmerican Express Travel Related Services Company, Inc.
InventorsJianqiu Chen, Bomnae Hur, Suraj Madnani, Ravi Varma
Estimating the term…
A computing device can determine a negative sentiment score based at least in part on user posts to a social media platform within a predefined interval of time. Then, the computing device can compare the negative sentiment score to a moving average sentiment score to determine whether the negative sentiment score exceeds a threshold value based at least in part on the moving average sentiment score. The computing device can then generate an alert in response to a determination that the negative sentiment score exceeds the moving average sentiment score by the predefined amount. Finally, the alert can be formatted according to a recipient defined format and transmitted to a client device, thereby activating a client application to cause the client application to display the alert and enable the client device to connect to the computing device to view additional information about the alert.
A system, comprising:
A computer-implemented method, comprising:
A non-transitory, computer-readable medium, comprising machine-readable instructions that, when executed by a processor of a computing device, cause the computing device to at least:
Dependencies are inferred from the claim text.