Highly interactive, language model-based network troubleshooting agents

An apparatus, comprising:

• one or more network interfaces;
• a processor coupled to the one or more network interfaces and configured to execute one or more processes;
• and
• a memory configured to store a process that is executable by the processor, the process when executed configured to:
• obtain a prompt from a user interface that requests a network troubleshooting agent complete a task with respect to a computer network using one or more language models;
• identify, using the network troubleshooting agent, a series of steps for the network troubleshooting agent to perform in order to complete the task;
• use the network troubleshooting agent to perform the series of steps using the one or more language models;
• and
• provide update information to the user interface regarding performance of one or more of the series of steps by the network troubleshooting agent.

A tangible, non-transitory, computer-readable medium storing program instructions that cause a device to execute a process comprising:

• obtaining, by the device, a prompt from a user interface that requests a network troubleshooting agent complete a task with respect to a computer network using one or more language models;
• identifying, by the device and using the network troubleshooting agent, a series of steps for the network troubleshooting agent to perform in order to complete the task;
• using, by the device, the network troubleshooting agent to perform the series of steps using the one or more language models;
• and
• providing, by the device, update information to the user interface regarding performance of one or more of the series of steps by the network troubleshooting agent.