Computing resource management based on determining a number of discrete users of a shared communication channel

A method, implemented in a computing system comprising at least one memory and at least one hardware processor coupled to the at least one memory, to perform operations to identify a number of discrete users of a shared communication channel based on audio captured from the shared communication channel over multiple communication sessions for multiple users of the shared communication channel, the shared communication channel having a communication channel identifier, wherein the shared communication channel is configured to support multiple concurrent communication sessions, the method comprising:

• receiving audio sent over a communication session using the shared communication channel;
• generating a target speaker profile for the audio, the target speaker profile comprising data for one or more speech characteristics of a speaker associated with the audio;
• comparing the target speaker profile with one or more speaker profiles in a library of speaker profiles associated with the shared communication channel, respective speaker profiles of the library of speaker profiles comprising data for the one or more speech characteristics;
• determining that the target speaker profile does not match a speaker profile in the library of speaker profiles associated with the shared communication channel, and
• incrementing a number of distinct users associated with the shared communication channel in response to determining that the target speaker profile does not match a speaker profile in the library of speaker profiles associated with the shared communication channel;
• wherein the determining that the target speaker profile does not match a speaker profile in the library is performed without solely using endpoint addresses of endpoints accessing the shared communication channel.

One or more computer-readable storage media comprising:

• computer-executable instructions that, when executed by a computing system comprising at least one memory and at least one hardware processor coupled to the at least one memory, cause the computing system to receive audio sent over a communication session using the shared communication channel;
• computer-executable instructions that, when executed by the computing system, cause the computing system to generate a target speaker profile for the audio, the target speaker profile comprising data for one or more speech characteristics of a speaker associated with the audio;
• computer-executable instructions that, when executed by the computing system, cause the computing system to compare the target speaker profile with one or more speaker profiles in a library of speaker profiles associated with the shared communication channel, respective speaker profiles of the library of speaker profiles comprising data for the one or more speech characteristics;
• computer-executable instructions that, when executed by the computing system, cause the computing system to determine that the target speaker profile does not match a speaker profile in the library of speaker profiles associated with the shared communication channel, and
• incrementing a number of distinct users associated with the shared communication channel in response to determine that the target speaker profile does not match a speaker profile in the library of speaker profiles associated with the shared communication channel;
• computer-executable instructions that, when executed by the computing system, cause the computing system to determine that the target speaker profile does not match a speaker profile in the library is performed without solely using endpoint addresses of endpoints accessing the shared communication channel.