Electronic device and method for identifying user matched to external electronic device on basis of log information

A method for presenting user information and issue information in a network comprising a plurality of devices, the method being performed by one or more processors of an electronic device, the method comprising:

• using communication circuitry, obtaining, from a plurality of first external electronic devices executing an agent program, log information associated with one or more second external electronic devices accessing each of the plurality of first external electronic devices, wherein the log information comprises first IP addresses associated with the plurality of first external electronic devices and second IP addresses associated with the one or more second external electronic devices;
• determining a mapping of respective first external electronic devices with the one or more second external electronic devices that accessed the respective first external electronic devices based on a grouping of the log information obtained from the plurality of first external electronic devices based on the second IP addresses associated with the one or more second external electronic devices;
• obtaining, based on the grouping of the log information and user information indicating users associated with the second IP addresses, management information of at least one user associated with the respective first electronic devices;
• identifying an external electronic device different from the plurality of first external electronic devices;
• and
• transmitting, to the external electronic device, display information for displaying a user interface, the display information comprising issue information associated with a first external electronic device among the plurality of first external electronic devices and a visual object for notifying the issue information.

An electronic device comprising:

• memory;
• communication circuitry;
• and
• one or more processors, the one or more processors are configured to:
• identify, based on identifying an external electronic device different from a plurality of first external electronic devices executing an agent program using the communication circuitry, a user logged in the external electronic device;
• transmit, based on management information, first information to display a screen including IP addresses associated with the user logged in the external electronic device and a list of the one or more first external electronic devices associated with each of the IP addresses, to the external electronic device;
• and
• transmit, based on receiving a signal indicating selection of a first external electronic device in the list of the one or more first external electronic devices from the external electronic device, second information with respect to the first external electronic device selected in the list, to the external electronic device.