Recommendation sysyem and method for vehicle maintenance reservations

Abstract

A recommendation system for a vehicle maintenance reservation includes a reservation sentence acquisition module configured to obtain a reservation current state sentence indicating a current state of a vehicle to be serviced from consultation data provided in a form of a human language; a repair order sentence acquisition module configured to obtain a repair order current state sentence indicating the current state of the vehicle being serviced from data written in a repair order; a first correct answer set generating module configured to generate a first correct answer set using the reservation current state sentence and the repair order current state sentence; and a maintenance work recommendation module configured to recommend a task for vehicle maintenance based on a user's language obtained through reservation consultation, using a first model trained with the first correct answer set.

Dependencies are inferred from the claim text.