Method and system for introducing intelligent dialogue

Abstract

A method and a system for introducing an intelligent dialogue are provided. The system provides a cloud server that uses a processing circuit to perform the method. In the method, an online dialogue procedure is initiated, and a first chatbot is introduced. The first chatbot receives a user-input content via a dialogue interface, and semantic features of the user-input content, user data, and real-time environmental information obtained from an external system can be extracted. According to such information, a second chatbot of a specific domain can be introduced into the dialogue interface. A natural language model and a generative artificial intelligence technology operated in the second chatbot generate a dialogue content that matches the semantic features, a user preference, and the real-time environmental information. The dialogue content is outputted via the dialogue interface.

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