Loading patent…
AssigneeRockwell Automation Technologies, Inc.
InventorsAbhishek Mehrotra, Steven P. Taylor, Jessica L. Wiant, Aparna Ravindranath, Britney Flores, Pratyush Kumar Rout
Estimating the term…
An industrial technical support system acts as an interactive assistant that leverages generative artificial intelligence (AI) techniques to suggest solutions to industrial alarm conditions or other performance problems based on earlier documented solutions, thereby expediting the process of finding alarm resolutions. The system enhances a user's prompt with relevant contextual data retrieved from stored documentation as well as relevant past chat histories to assist the system's generative AI model in recommending accurate resolutions to alarm conditions or performance issues described by the user's prompt.
A system, comprising:
A method, comprising:
A non-transitory computer-readable medium having stored thereon instructions that, in response to execution, cause a system comprising a processor to perform operations, the operations comprising:
Dependencies are inferred from the claim text.