Vehicle service center dispatch system

A computer-implemented method comprising:

• identifying a virtual queue of one or more vehicles scheduled for service at a vehicle service center comprising a set of sequential stations for servicing vehicles in a sequential order, the one or more vehicles comprising a vehicle associated with a transportation matching system;
• determining, for the virtual queue, a predefined progression rate defining a per-station maximum amount of time to perform a station service;
• determining, in response to adding the vehicle associated with the transportation matching system to the virtual queue, a set of resources associated with the vehicle service center for performing one or more station services at the set of sequential stations on the one or more vehicles;
• dispatching the vehicle associated with the transportation matching system to the vehicle service center in accordance with a position of the vehicle in the virtual queue;
• and
• dynamically allocating, during progression of the one or more vehicles through the set of sequential stations, the set of resources to the set of sequential stations to perform the one or more station services at the set of sequential stations in accordance with the predefined progression rate and a complexity of each of the one or more station services determined based on a difficulty level, a skill level, or a number of tasks required to satisfy each of the one or more station services.

A system comprising:

• at least one processor;
• and
• a non-transitory computer-readable medium comprising instructions that, when executed by the at least one processor, to cause the system to:
• identify a virtual queue of one or more vehicles scheduled for service at a vehicle service center comprising a set of sequential stations for servicing vehicles in a sequential order, the one or more vehicles comprising a vehicle associated with a transportation matching system;
• determine, for the virtual queue, a predefined progression rate defining a per-station maximum amount of time to perform a station service;
• determine, in response to adding the vehicle associated with the transportation matching system to the virtual queue, a set of resources associated with the vehicle service center for performing one or more station services at the set of sequential stations on the one or more vehicles;
• dispatch the vehicle associated with the transportation matching system to the vehicle service center in accordance with a position of the vehicle in the virtual queue;
• and
• dynamically allocate, during progression of the one or more vehicles through the set of sequential stations, the set of resources to the set of sequential stations to perform the one or more station services at the set of sequential stations in accordance with the predefined progression rate and a complexity of each of the one or more station services determined based on a difficulty level, a skill level, or a number of tasks required to satisfy each of the one or more station services.

A non-transitory computer-readable storage medium comprising instructions that, when executed by at least one processor, cause a computer system to:

• identify a virtual queue of one or more vehicles scheduled for service at a vehicle service center comprising a set of sequential stations for servicing vehicles in a sequential order, the one or more vehicles comprising a vehicle associated with a transportation matching system;
• determine, for the virtual queue, a predefined progression rate defining a per-station maximum amount of time to perform a station service;
• determine, in response to adding the vehicle associated with the transportation matching system to the virtual queue, a set of resources associated with the vehicle service center for performing one or more station services at the set of sequential stations on the one or more vehicles;
• dispatch the vehicle associated with the transportation matching system to the vehicle service center in accordance with a position of the vehicle in the virtual queue;
• and
• dynamically allocate, during progression of the one or more vehicles through the set of sequential stations, the set of resources to the set of sequential stations to perform the one or more station services at the set of sequential stations in accordance with the predefined progression rate and a complexity of each of the one or more station services determined based on a difficulty level, a skill level, or a number of tasks required to satisfy each of the one or more station services.