Systems and methods for autonomous conversational ordering and booking using ai technologies

A system comprising:

• one or more computers;
• and
• one or more storage devices storing instructions that when executed by the one or more computers cause the one or more computers to perform operations comprising:
• receiving one or more input messages from a user via a dialogue user interface (UI);
• generating, by a first large language model (LLM), one or more output messages based on the one or more input messages and information of a provider;
• transmitting the one or more output messages to the user via the dialogue UI;
• based on the one or more input messages and the one or more output messages, determining, by a second LLM, that the user has submitted a request associated with an order with the provider;
• generating a description of the request in a format in compliance with an order processing system of the provider;
• and
• transmitting the description to the order processing system.

One or more non-transitory computer-readable storage media storing instructions that when executed by one or more computers cause the one or more computers to perform operations comprising:

• receiving one or more input messages from a user via a dialogue user interface (UI);
• generating, by a first large language model (LLM), one or more output messages based on the one or more input messages and information of a provider;
• transmitting the one or more output messages to the user via the dialogue UI;
• based on the one or more input messages and the one or more output messages, determining, by a second LLM, that the user has submitted a request associated with an order with the provider;
• generating a description of the request in a format in compliance with an order processing system of the provider;
• and
• transmitting the description to the order processing system.