Methods and apparatus to generate customized customer messages

A system comprising:

• programmable circuitry;
• a memory that stores executable instructions that, when executed or instantiated by the programmable circuitry, facilitate performance of operations including:
• select a prompt template based on an intended purpose of a customized customer message and a type of communication of the customized customer message;
• generate a prompt based on the prompt template;
• provide the prompt to a large language model to cause generation of the customized customer message;
• and
• cause transmission of the customized customer message.

A method for generating a customized customer message, the method comprising:

• selecting a prompt template based on an intended purpose of the customized customer message and a type of communication of the customized customer message;
• generating a prompt based on the prompt template;
• providing the prompt to a large language model to cause generation of the customized customer message;
• and
• causing transmission of the customized customer message.