Intelligent orchestration system for emotion contagion in multi-human to multi-agent interactions

A computer program product comprising one or more computer readable storage media, and program instructions collectively stored on the one or more computer readable storage media, the program instructions executable by a processor to cause the processor to perform operations comprising:

• sensing an interaction among a software agent and a plurality of humans, responsive to the sensed interaction, computing a mood pattern in a Mood Pattern Observation Component based on the sensed interaction;
• computing a prevalent mood pattern in a Mood Pattern Grouping Component based on the mood pattern;
• and
• deciding by an Orchestration of Agent Interactions Component based on the prevalent mood pattern to adapt a response of the software agent to influence at least one of the plurality of humans towards the prevalent mood pattern, the deciding further comprising:
• training a Text Generation Component to generate a text sequence based on the response wherein the software agent emits the text sequence and the sensed interaction among the software agent and the plurality of humans is updated with the text sequence.

A computer system comprising a processor and one or more computer readable storage media, and program instructions collectively stored on the one or more computer readable storage media, the program instructions executable by the processor to cause the processor to perform operations comprising:

• sensing an interaction among a software agent and a plurality of humans, responsive to the sensed interaction, computing a mood pattern in a Mood Pattern Observation Component based on the sensed interaction;
• computing a prevalent mood pattern in a Mood Pattern Grouping Component based on the mood pattern;
• and
• deciding by an Orchestration of Agent Interactions Component based on the prevalent mood pattern to adapt a response of the software agent to influence at least one of the plurality of humans towards the prevalent mood pattern, the deciding further comprising:
• training a Text Generation Component to generate a text sequence based on the response wherein the software agent emits the text sequence and the sensed interaction among the software agent and the plurality of humans is updated with the text sequence.