Atomic callhome classifier with instantaneous log collection and contextual log analysis

A system, comprising:

• a memory;
• and
• one or more processors that are coupled to the memory, the one or more processors being configured to perform the operations of:
• detecting an event that is indicative of an error that has occurred in a first computing system;
• identifying a subsystem and an object that are associated with the event;
• identifying one or more log files that are associated with the subsystem and object;
• generating a first event report that is associated with the event, the first event report including the one or more log files, the first event report identifying the subsystem and the object that are associated with the event;
• identifying a support team that is associated with the event based on the object and subsystem;
• and
• routing the first event report to the support team.

A non-transitory computer-readable medium storing one or more processor-executable instructions, which, when executed by at least one processor, cause the at least one processor to perform the operations of:

• detecting an event that is indicative of an error that has occurred in a first computing system;
• identifying a subsystem and an object that are associated with the event;
• identifying one or more log files that are associated with the subsystem and object;
• generating a first event report that is associated with the event, the first event report including the one or more log files, the first event report identifying the subsystem and the object that are associated with the event;
• identifying a support team that is associated with the event based on the object and subsystem;
• and
• routing the first event report to the support team.