US 2025/0061374 A1Published application

Intelligent event prediction and visualization

AssigneeInternational Business Machines Corporation

InventorsAndre Felipe P LOPES, Ana Paula APPEL, Manuel Soares Pereira da Rocha JUNIOR, Luiz Carlos FARAY DE AQUINO

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Abstract

Computer implemented methods, systems, and computer program products include program code executing on a processor(s) obtains, via a client, an order for a service to be performed at a physical location. The program code verifies data comprising the order. The program code continuously obtains complementary data to the verified order data including satellite images relevant to the physical location. The program code continuously applies one or more machine learning models, to input comprising the complementary data and the verified order data, to produce output comprising one or more indicators that the order will be cancelled before the service is performed. The program code transmits the indicators to a classifier which generates a prediction at a threshold probability that the order will be cancelled before the service is performed (or not). The program code continuously generates or updates a dashboard to reflect a predicted cancellation status of the order.

Claims20

Dependent claims

A computer-implemented method of continuously predicting order cancellation in real-time, the method comprising:

obtaining, by one or more processors, via a client, an order for a service to be performed at a physical location;
verifying, by the one or more processors, data comprising the order;
continuously obtaining, by the one or more processors, complementary data to the verified order data, wherein the complementary data comprises satellite images of one or more locations relevant to the physical location;
continuously applying, by the one or more processors, one or more machine learning models, to input comprising the complementary data and the verified order data, to produce output comprising one or more indicators that the order will be cancelled before the service is performed;
based on obtaining the output, continuously transmitting, by the one or more processors the one or more indicators to a classifier;
continuously applying, by the one or more processors, the classifier to generate a prediction at a threshold probability, based on the one or more indicators, that the order will be cancelled before the service is performed;
and
continuously generating or updating, by the one or more processors, a graphical user interface comprising a dashboard on a display accessible to the one or more processors, to reflect a status of the order, wherein the status comprises the determination of the classifier.

5 more elements

A computer system for predicting order cancellation in real-time, the computer system comprising:

a memory;
and
one or more processors in communication with the memory, wherein the computer system is configured to perform a method, said method comprising:
obtaining, by the one or more processors, via a client, an order for a service to be performed at a physical location;
verifying, by the one or more processors, data comprising the order;
continuously obtaining, by the one or more processors, complementary data to the verified order data, wherein the complementary data comprises satellite images of one or more locations relevant to the physical location;
continuously applying, by the one or more processors, one or more machine learning models, to input comprising the complementary data and the verified order data, to produce output comprising one or more indicators that the order will be cancelled before the service is performed;
based on obtaining the output, continuously transmitting, by the one or more processors the one or more indicators to a classifier;
continuously applying, by the one or more processors, the classifier to generate a prediction at a threshold probability, based on the one or more indicators, that the order will be cancelled before the service is performed;
and
continuously generating or updating, by the one or more processors, a graphical user interface comprising a dashboard on a display accessible to the one or more processors, to reflect a status of the order, wherein the status comprises the determination of the classifier.

8 more elements

A computer program product predicting order cancellation in real-time, the computer program product comprising:

one or more computer readable storage media and program instructions collectively stored on the one or more computer readable storage media readable by at least one processing circuit to:
obtain, by the one or more processors, via a client, an order for a service to be performed at a physical location;
verify, by the one or more processors, data comprising the order;
continuously obtain, by the one or more processors, complementary data to the verified order data, wherein the complementary data comprises satellite images of one or more locations relevant to the physical location;
continuously apply, by the one or more processors, one or more machine learning models, to input comprising the complementary data and the verified order data, to produce output comprising one or more indicators that the order will be cancelled before the service is performed;
based on obtaining the output, continuously transmit, by the one or more processors the one or more indicators to a classifier;
continuously apply, by the one or more processors, the classifier to generate a prediction at a threshold probability, based on the one or more indicators, that the order will be cancelled before the service is performed;
and
continuously generate or update, by the one or more processors, a graphical user interface comprising a dashboard on a display accessible to the one or more processors, to reflect a status of the order, wherein the status comprises the determination of the classifier.

6 more elements

Dependencies are inferred from the claim text.