Systems and methods for task determination, delegation, and automation

A system, comprising:

• one or more processors;
• and
• memory storing thereon instructions that, as a result of being executed by the one or more processors, cause the system to:
• obtain data associated with a member, wherein the data is obtained from a member profile associated with the member, and wherein the data includes a set of characteristics associated with the member and historical information corresponding to tasks previously performed on behalf of the member;
• identify historical data corresponding to different tasks previously performed on behalf of a set of other members;
• process the data associated with the member and the historical data to identify a set of tasks for the member, wherein the set of tasks is associated with a set of similarly-situated members for which the set of tasks was previously performed;
• generate a recommendation for performance of one or more tasks from the set of tasks, wherein when the recommendation is generated, the one or more tasks are presented to the member;
• and
• continuously and automatically update the member profile, wherein the member profile is updated according to member interactions with the set of tasks and performance of the one or more tasks based on the member interactions.

A non-transitory computer-readable storage medium storing thereon executable instructions that, as a result of being executed by one or more processors of a computer system, cause the computer system to:

• obtain data associated with a member, wherein the data is obtained from a member profile associated with the member, and wherein the data includes a set of characteristics associated with the member and historical information corresponding to tasks previously performed on behalf of the member;
• identify historical data corresponding to different tasks previously performed on behalf of a set of other members;
• process the data associated with the member and the historical data to identify a set of tasks for the member, wherein the set of tasks is associated with a set of similarly-situated members for which the set of tasks was previously performed;
• generate a recommendation for performance of one or more tasks from the set of tasks, wherein when the recommendation is generated, the one or more tasks are presented to the member;
• and
• continuously and automatically update the member profile, wherein the member profile is updated according to member interactions with the one or more tasks and performance of the one or more tasks based on the member interactions.