Building system with occupant assistant application

One or more non-transitory storage media storing instructions thereon that, when executed by one or more processors, cause the one or more processors to perform operations comprising:

• receiving a first plurality of unstructured building reports for a first plurality of occupants of a plurality of buildings, the first plurality of unstructured building reports conforming to a plurality of different predetermined formats and/or comprising unstructured data not conforming to the plurality of predetermined formats;
• training a generative artificial intelligence (AI) model using the first plurality of unstructured building reports;
• and
• providing, using the generative AI model, one or more responses with respect to one or more requests from occupants of a building.

A system comprising one or more memory devices storing instructions thereon that, when executed by one or more processors, cause the one or more processors to:

• provide a digital occupant assistant application for occupants of a commercial building;
• dynamically generate, using a generative large language model (LLM), data to present to an occupant via the digital occupant assistant application, the generative LLM configured to dynamically generate the data based on a prompt from the occupant provided via an input interface of the digital occupant assistant application, wherein the prompt from the occupant includes an indication of a status of a component of the commercial building;
• retrieve, responsive to receiving the prompt, information associated with the component of the commercial building;
• input the information associated with the component of the commercial building into the generative LLM to cause the generative LLM to generate a response that addresses the status of the component of the commercial building;
• and
• present, via the digital occupant assistant application, the response to the occupant.