Database systems and methods for personalized agent automations

At least one non-transitory machine-readable storage medium that provides instructions that, when executed by at least one processor, are configurable to cause the at least one processor to perform operations comprising:

• determining an action to be performed on behalf of a user of a client device coupled to a database system over a network;
• identifying a relevant subset of data in a database of the database system associated with the user based on the action;
• generating a personalized input prompt for an execution plan for the action using the using the relevant subset of data;
• providing the personalized input prompt to a service configurable to generate a personalized conversational response comprising a sequence of steps for the execution plan;
• receiving the personalized conversational response comprising textual content indicative of the sequence of steps of the execution plan from the service;
• automatically executing the steps of the execution plan in accordance with the sequence using the service to perform the action with respect to a data record in the database at the database system;
• and
• automatically providing a response to the client device indicative of the action with respect to the data record at the database system.

A computing system comprising:

• at least one non-transitory machine-readable storage medium that stores software;
• and
• at least one processor, coupled to the at least one non-transitory machine-readable storage medium, to execute the software that implements a personalization agent service and that is configurable to perform operations comprising:
• determining an action to be performed on behalf of a user of a client device coupled to a database system over a network;
• identifying a relevant subset of data in a database of the database system associated with the user based on the action;
• generating a personalized input prompt for an execution plan for the action using the using the relevant subset of data;
• providing the personalized input prompt to a service configurable to generate a personalized conversational response comprising a sequence of steps for the execution plan;
• receiving the personalized conversational response comprising textual content indicative of the sequence of steps of the execution plan from the service;
• automatically executing the steps of the execution plan in accordance with the sequence using the service to perform the action with respect to a data record in the database at the database system;
• and
• automatically providing a response to the client device indicative of the action with respect to the data record at the database system.