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AssigneeMicrosoft Technology Licensing, LLC
InventorsSaurabh SONI, Himanshu Ratilal GOHEL, Ashok NAIR, Kalpana CHAUHAN, Saurabh SINGH
Estimating the term…
Example aspects include techniques for implementing a rapid incident management system. These techniques include determining coverage information indicating a relationship between an incident and a plurality of incident assignment groups, and determining a plurality of incident features based on the coverage information and an incident description corresponding to the incident. In addition, the techniques include generating assignment likelihood information for each of the plurality of incident assignment groups based on the plurality of incident features, assigning the incident to an incident assignment group having a highest assignment likelihood value within the assignment likelihood information, and transmitting a notification to a device associated with the incident assignment group.
A device comprising:
A method comprising:
A non-transitory computer-readable device having instructions thereon that, when executed by at least one computing device, causes the at least one computing device to perform operations comprising:
Dependencies are inferred from the claim text.