Building management system with building equipment servicing

A method, comprising:

• receiving, by one or more processors, a prompt identifying an item of equipment for service;
• generating, by the one or more processors using at least one machine learning model and based on the prompt, a completion representing a service action to perform for the item of equipment, the at least one machine learning model configured using training data comprising a plurality of unstructured data elements corresponding to items of equipment;
• and
• presenting, by the one or more processors, the completion using at least one of a display device or an audio output device.

A system, comprising:

• processing circuits comprising memory and at least one processor configured to:
• receive a prompt identifying an item of equipment for service;
• generate, using at least one generative artificial intelligence (AI) model and based on the prompt, a completion representing a service action to perform for the item of equipment, the at least one generative AI model configured using training data comprising a plurality of unstructured data elements corresponding to items of equipment;
• and
• present the completion using at least one of a display device or an audio output device.