Logistics management system, logistics management method, and program

A logistics management method comprising:

• setting, based on user setting information associated with users, an output mode of an operation guidance that is output by an unmanned vehicle that carries a package;
• generating a notification code for a package subject to carrying and associating the generated notification code with a user who picks up or deposits the package;
• sending the generated notification code to a user device used by the user;
• obtaining an authentication code which includes the notification code and which the user has entered into the unmanned vehicle;
• and
• specifying, based on the notification code corresponding to the obtained authentication code, the output mode of the operation guidance corresponding to the user who has entered the authentication code and causing the unmanned vehicle to output the operation guidance using the specified output mode.

A computer-readable medium that stores a logistic management program for causing one or more computers included in a logistics management system to:

• setting, based on user setting information associated with users, an output mode of an operation guidance that is output by an unmanned vehicle that carries a package;
• generating a notification code for a package subject to carrying and associating the generated notification code with a user who picks up or deposits the package;
• sending the generated notification code to a user device used by the user;
• obtaining an authentication code which includes the notification code and which the user has entered into the unmanned vehicle;
• and
• specifying, based on the notification code corresponding to the obtained authentication code, the output mode of the operation guidance corresponding to the user who has entered the authentication code and causing the unmanned vehicle to output the operation guidance using the specified output mode.