System and method for quoting and booking aircraft services

A computerized method for updating a booking record via a text messaging application of a mobile device associated with a user, the method comprising:

• receiving, by a server system, an initial message from the text messaging application of the mobile device;
• authenticating, by the server system upon receipt of the initial message, the user based on mobile device, the authentication resulting in identification of a user record corresponding to the user;
• receiving, by the server system from the mobile device via the text messaging application, a booking record message including a booking record identifier;
• retrieving, by the server system, a booking record corresponding to the booking record identifier;
• receiving, by the server system from the mobile device via the text messaging application, one or more booking detail messages;
• extracting, by the server system from the one or more booking detail messages, booking detail data selected from the group of passenger name information, pet name information, catering information, ground transport information, passport information, special notes information, contact information, and combinations thereof;
• updating, by the server system, the booking record based on the booking detail data;
• and
• storing, by the server system, the updated booking record.

A system for quoting and booking aircraft services, the system comprising:

• a mobile device coupled to a network and associated with a user, the mobile device configured to run a text messaging application;
• and
• a server system coupled to the network and having a processor coupled to a memory, the processor configured to:
• receive, from the text messaging application of the mobile device and over the network, an initial message;
• upon receipt of the initial message, authenticate the user based on the mobile device, the authentication resulting in identification of a user record corresponding to the user;
• receive, from the mobile device via the text messaging application and over the network, a plurality of booking messages;
• extract, from the initial message and the booking messages, booking data selected from the group consisting of departure airport information, arrival airport information, departure date information, departure time information, passenger count information, and combinations thereof;
• generate, based on the booking data and the user record, one or more quotes;
• transmit, to the mobile device via the text messaging application and over the network, a quote message including the one or more quotes;
• receive, from the mobile device via the text messaging application and over the network, a quote choice message, wherein the quote choice message corresponds to a selected one of the one or more quotes;
• upon receipt of a booking confirmation message from the mobile device via the text messaging application and over the network, book aircraft services corresponding to the booking data and the selected one of the one or more quotes, the booking resulting in a booking record having a booking record identifier;
• and
• transmit, to the mobile device via the text messaging application and over the network, the booking record identifier.