Automated media event detection and corrective actions for communication sessions

A computing device for taking corrective action in response to an event in a communication session of a communication system, the computing device comprising:

• a hardware processor;
• a memory, the memory storing instructions, which when executed by the hardware processor causes the device to perform operations comprising:
• identifying a first setting of a participant in the communication system in a participant profile data structure corresponding to the participant, the participant using a first device in the communication session, the first setting entered by the participant and related to a physical characteristic of the participant;
• selecting a data structure based upon the first setting, the data structure comprising a description of a first media event, an associated first curing action to take in response to detection of the first media event, and a severity level, the first media event comprising one or more of:
• an audio prompt to view a visual element, a visual element that does not have an associated audio explanation, or an audio element that does not have an associated visual description;
• scanning media of the communication session during the communication session for the first media event, the media of the communication session being audio, video, or shared content of the communication session;
• identifying the first media event in the media of the communication session;
• and
• responsive to identifying the first media event:
• identifying, based upon an analysis of media of the communication session, a second device where the media indicating the event originated, the second device one of a plurality of devices participating in the communication session, the first and second devices different;
• identifying a frequency for which curing actions have been taken during the communication session that are directed to the second device;
• determining whether to execute the first curing action based upon the frequency and the severity level of the first setting;
• and
• responsive to determining to execute the first curing action, executing the first curing action targeted at the second device, but not executing the first curing action respective to other of the plurality of devices participating in the communication session.

A device for taking corrective action in response to an event in a communication session of a communication system, the device comprising:

• means for identifying a first setting of a participant in the communication system in a participant profile data structure corresponding to the participant, the participant using a first device in the communication session, the first setting entered by the participant and related to either a physical characteristic of the participant;
• means for selecting a data structure based upon the first setting, the data structure comprising a description of a first media event, an associated first curing action to take in response to detection of the first media event, and a severity level, the first media event comprising one or more of:
• an audio prompt to view a visual element, a visual element that does not have an associated audio explanation, or an audio element that does not have an associated visual description;
• means for scanning media of the communication session during the communication session for the first media event, the media of the communication session being audio, video, or shared content of the communication session;
• means for identifying the first media event in the media of the communication session;
• and
• responsive to identifying the first media event:
• means for identifying, based upon an analysis of media of the communication session, a second device where the media indicating the event originated, the second device one of a plurality of devices participating in the communication session, the first and second devices different;
• means for identifying a frequency for which curing actions have been taken during the communication session that are directed to the second device;
• means for determining whether to execute the first curing action based upon the frequency and the severity level of the first setting;
• and
• responsive to determining to execute the first curing action, means for executing the first curing action targeted at the second device, but not executing the first curing action respective to other of the plurality of devices participating in the communication session.