Management of a smart home automation community

A method for a smart home automation community, the method being performed by a computing device comprising at least one processor, the method comprising:

• transmitting a request to access information from a control panel of a property associated with the smart home automation community, the request comprising credentials specific to a property management personnel associated with the smart home automation community, wherein the smart home automation community comprises a quantity of properties within a geographic coverage area of each other, and each having at least one control panel in communication with the computing device;
• retrieving the information from the control panel of the property based at least in part on an authentication of the credentials, wherein the authentication of the credentials comprises receiving, from a device of an occupant of the property, an acknowledgement message to the request;
• generating an account associated with the control panel of the property based at least in part on the information, wherein the account grants a level of access to the property management personnel;
• and
• configuring a set of parameters associated with the account of the property based at least in part on the information, wherein configuring the account grants the level of access to the property management personnel, wherein configuring the set of parameters further comprises:
• configuring the control panel to receive or retrieve activity from one or more home automation components associated with the property;
• configuring the control panel to generate a report based at least in part on at least one of the activity comprising a sensor activation or deactivation from one or more home automation components, a battery status associated with the one or more home automation components, occurrences of service personnel visiting the property, or occurrences of the property management personnel accessing or altering a feature on the account;
• and
• uploading the report to the account, wherein the report is viewable to the occupant and the property management personnel.

An apparatus for a smart home automation community, the apparatus comprising:

• a processor, memory in electronic communication with the processor;
• and
• instructions stored in the memory and executable by the processor to cause the apparatus to:
• transmit a request to access information from a control panel of a property associated with the smart home automation community, the request comprising credentials specific to a property management personnel associated with the smart home automation community, wherein
• the smart home automation community comprises a quantity of properties within a geographic coverage area of each other, and each having at least one control panel in communication with the computing device;
• and
• the credential specific to the property management personnel provide access to a control panel of multiple of the plurality of properties of the smart home automation community;
• retrieve the information from the control panel of the property based at least in part on an authentication of the credentials, wherein the authentication of the credentials comprises receiving, from a device of an occupant of the property, an acknowledgement message to the request;
• generate an account associated with the control panel of the property based at least in part on the information, wherein the account grants a level of access to the property management personnel;
• and
• configure a set of parameters associated with the account of the property based at least in part on the information, wherein configuring the account grants the level of access to the property management personnel, wherein the processor is further configured to configure the set of parameters by:
• configuring the control panel to receive or retrieve activity from one or more home automation components associated with the property;
• configuring the control panel to generate a report based at least in part on at least one of the activity comprising a sensor activation or deactivation from one or more home automation components, a battery status associated with the one or more home automation components, occurrences of service personnel visiting the property, or occurrences of the property management personnel accessing or altering a feature on the account;
• and
• uploading the report to the account, wherein the report is viewable to the occupant and the property management personnel.

A non-transitory computer-readable medium storing code for a smart home automation community, the method being performed by a computing device comprising at least one processor, the method comprising, the code comprising instructions executable by a processor to:

• transmit a request to access information from a control panel of a property associated with the smart home automation community, the request comprising credentials specific to a property management personnel associated with the smart home automation community, wherein the smart home automation community comprises a quantity of properties within a geographic coverage area of each other, and each having at least one control panel in communication with the computing device;
• retrieve the information from the control panel of the property based at least in part on an authentication of the credentials, wherein the authentication of the credentials comprises receiving, from a device of an occupant of the property, an acknowledgement message to the request;
• generate an account associated with the control panel of the property based at least in part on the information, wherein the account grants a level of access to the property management personnel;
• and
• configure a set of parameters associated with the account of the property based at least in part on the information, wherein configuring the account grants the level of access to the property management personnel, wherein the processor is further configured to configure the set of parameters by:
• configuring the control panel to receive or retrieve activity from one or more home automation components associated with the property;
• configuring the control panel to generate a report based at least in part on at least one of the activity comprising a sensor activation or deactivation from one or more home automation components, a battery status associated with the one or more home automation components, occurrences of service personnel visiting the property, or occurrences of the property management personnel accessing or altering a feature on the account;
• and
• uploading the report to the account, wherein the report is viewable to the occupant and the property management personnel.