Real-time service provider progress monitoring

A non-transitory computer readable medium storing instructions that, when executed by one or more processors of a network computer system, cause the network computer system to:

• receive, over one or more networks, a request for transport from a computing device of a user, the request including a pickup location;
• select a service provider to provide transport for the user to the pickup location;
• update a state of the service provider to indicate that the request has been accepted;
• receive, over the one or more networks, location data from the computing device of the service provider;
• based at least in part on the location data and upon the state of the service provider indicating that the request has been accepted, determine whether the service provider progresses toward the pickup location in accordance with a set of progress conditions;
• and
• based, at least in part, on determining that the service provider has not progressed toward the pickup location in accordance with the set of progress conditions, generate a warning to be displayed on a user interface of the computing device of the service provider.

A computer-implemented method of real-time transport provider progress monitoring, the method being performed by one or more processors and comprising:

• receiving, over one or more networks, a request for transport from a computing device of a user, the request including a pickup location;
• selecting a service provider to provide transport for the user to the pickup location;
• updating a state of the service provider to indicate that the request has been accepted;
• receiving, over the one or more networks, location data from the computing device of the service provider;
• based at least in part on the location data and upon the state of the service provider indicating that the request has been accepted, determining whether the service provider progresses toward the pickup location in accordance with a set of progress conditions;
• and
• based, at least in part, on determining that the service provider has not progressed toward the pickup location in accordance with the set of progress conditions, generating a warning to be displayed on a user interface of the computing device of the service provider.