Root cause analysis method, apparatus and system in cloud environment

A root cause analysis apparatus in a cloud environment, comprising:

• a processor;
• and
• a memory connected to the processor,
• wherein the memory stores program instructions executed by the processor to
• search a data source endpoint, and register address and port information of the data source endpoint when a monitoring agent is installed in a plurality of clusters,
• collect data from the monitoring agent in real time,
• predict an abnormal accident in the plurality of clusters by inputting the data collected in real time into a machine learning-based prediction model,
• search a root cause of the abnormal accident by using a feature score and a log score for a metric of the abnormal accident, and
• perform a preliminary recovery process according to the searched root cause.

A method for analyzing a root cause in a cloud environment in an apparatus including a processor and a memory, the method comprising:

• searching a data source endpoint, and registering address and port information of the data source endpoint when a monitoring agent is installed in a plurality of clusters;
• collecting data from the monitoring agent in real time;
• predicting an abnormal accident in the plurality of clusters by inputting the data collected in real time into a machine learning-based prediction model;
• searching a root cause of the abnormal accident by using a feature score and a log score for a metric of the abnormal accident;
• and
• performing a preliminary recovery process according to the searched root cause.