Intelligent workflow assistance systems for production processes

A workflow assistance system for a production process, comprising:

• a mobile terminal carried by a worker to different production areas of the production process and supporting a first multimodal user interface of options for controlling operation of the first production area, the first multimodal user interface being configured to provide instructions to the worker and to receive instructions from the worker, the mobile terminal being in data communication with a data network;
• a static terminal located proximate a first production area of the production process and supporting a second multimodal user interface of options for controlling operation of the first production area, the static terminal being in data communication with the data network;
• a production management server running production operations management software in data communication with the data network, the production management server being controllably coupled to the static terminal and the production operations management software providing instructions for the second multimodal user interface of the static terminal;
• and
• a workflow server configured to execute workflow server instructions, the workflow server being in data communication with the data network and controllably coupled to the mobile terminal and to the static terminal;
• wherein the workflow server executing the workflow server instructions determines workflow assistance instructions for assisting the worker to operate the first production area via the first multimodal user interface of the mobile terminal.