Method for analyzing malfunctions in an operation of a handling system, method for training or retraining a classifier, computer program and system for analyzing malfunctions

Abstract

A method for analyzing malfunctions in an operation of a handling system configured to handle mail items includes identifying at least one characteristic of a mail item to be fed to the handling system to obtain mail item information, detecting a malfunction in an operation of the handling system to obtain malfunction information, determining at least one malfunction mail item or group of malfunction mail items that triggered the malfunction, and assigning the malfunction information with the mail item information of the malfunction mail item or malfunction mail item group.

Dependencies are inferred from the claim text.