Query response generation using structured and unstructured data for conversational ai systems and applications

Abstract

In various examples, contextual data may be generated using structured and unstructured data for conversational AI systems and applications. Systems and methods are disclosed that use structured data (converted to unstructured form) and unstructured data, such as from a knowledge database(s), to generate contextual data. For instance, the contextual data may represent text (e.g., narratives), where a first portion of the text is generated using the structured data and a second portion of the text is generated using the unstructured data. The systems and methods may then use a neural network(s), such as a neural network(s) associated with a dialogue manager, to process input data representing a request (e.g., a query) and the contextual data in order to generate a response to the request. For instance, if the request includes a query for information associated with a topic, the neural network(s) may generate a response that includes the requested information.

Dependencies are inferred from the claim text.