Multi-criteria fair queueing of alerts

A non-transitory computer readable medium storing instructions executable by at least one electronic processor to perform a method of generating a ranked list of alerts from files of electronic devices, the method comprising:

• applying predictive models to data of the files to generate maintenance alerts for the electronic devices;
• assigning discrete values for a set of criteria to each maintenance alert whereby the maintenance alert has a share computed as a product of the assigned discrete values;
• performing a credit-based queuing process to assign the maintenance alerts to slots of a ranked list, wherein in the credit-based queuing process the maintenance alerts accumulate credits in accord with the shares computed for the respective maintenance alerts, wherein the credit-based queuing process is a credit-based fair queuing process in which each iteration of the credit-based fair queuing process includes:
• increasing the credit for each maintenance alert by an amount equal to the share computed for the maintenance alert;
• assigning the maintenance alert having a highest accumulated credit to a current slot of the ranked list;
• and
• after the assigning, decreasing the credit of the maintenance alert assigned to the current slot by a predetermined amount;
• and
• displaying, on a display device operatively connected with the at least one electronic processor, the maintenance alerts as the ranked list in accordance with the assignments of the maintenance alerts to the slots of the ranked list.

A method of generating a ranked list of alerts from files of electronic devices, the method comprising:

• applying predictive models to data of the files to generate maintenance alerts for the electronic devices;
• assigning discrete values for a set of criteria to each maintenance alert whereby the maintenance alert has a share computed as a product of the assigned discrete values, wherein the set of criteria include (1) a predictive model criterion whose assigned value for a maintenance alert corresponds to the predictive model that generated the maintenance alert and (2) a timeframe assigned to the maintenance alert by the predictive model;
• performing a credit-based queuing process to assign the maintenance alerts to slots of a ranked list, wherein in the credit-based queuing process the maintenance alerts accumulate credits in accord with the shares computed for the respective maintenance alerts, wherein the credit-based queuing process is a credit-based fair queuing process in which each iteration of the credit-based fair queuing process includes:
• increasing the credit for each maintenance alert by an amount equal to the share computed for the maintenance alert;
• assigning the maintenance alert having a highest accumulated credit to a current slot of the ranked list;
• and
• after the assigning, decreasing the credit of the maintenance alert assigned to the current slot by a predetermined amount;
• and
• displaying, on a display device operatively connected with the at least one electronic processor, the maintenance alerts as the ranked list in accordance with the assignments of the maintenance alerts to the slots of the ranked list.