Accomodation management system and accomodation management apparatus

An accommodation management method comprising:

• obtaining, from a first camera, a face image of a visiting user using a check-in terminal at an accommodation facility;
• identifying the visiting user based on the face image of the visiting user and a registered face image stored in a storage, and perform a check-in process of the visiting user;
• obtaining, from a second camera, a face image of a first user requiring authentication to use a service at the accommodation facility;
• performing a matching operation by comparing a first feature value extracted from the face image of the first user with one or more second feature values extracted from one or more faces images of one or more checked-in users;
• permitting use of the service at the accommodation facility based on a determination of a match between the face image of the first user with one of the one or more faces images of the one or more checked-in users as a result the matching operation;
• performing outputting a message to input a reservation information when there is no registered face image in the storage;
• and
• performing storing the image obtained by the first camera as a face image of a permitted user allowed to use the service at the accommodation facility when the check-in process is completed by using the reservation information.

A non-transitory recording medium on which a computer program that allows a computer to execute an accommodation management method is recorded, the accommodation management method comprising:

• obtaining, from a first camera, a face image of a visiting user using a check-in terminal at an accommodation facility;
• identifying the visiting user based on the face image of the visiting user and a registered face image stored in a storage, and perform a check-in process of the visiting user;
• obtaining, from a second camera, a face image of a first user requiring authentication to use a service at the accommodation facility;
• performing a matching operation by comparing a first feature value extracted from the face image of the first user with one or more second feature values extracted from one or more faces images of one or more checked-in users;
• permitting use of the service at the accommodation facility based on a determination of a match between the face image of the first user with one of the one or more faces images of the one or more checked-in users as a result the matching operation;
• performing outputting a message to input a reservation information when there is no registered face image in the storage;
• and
• performing storing the image obtained by the first camera as a face image of a permitted user allowed to use the service at the accommodation facility when the check-in process is completed by using the reservation information.