Computerized agent external to an instant messaging (im) service for enhancing an im session managed by the im service

A system comprising:

• at least one processor;
• at least one non-transitory computer readable storage medium storing instructions thereon, that, when executed by the at least one processor, cause the system to:
• apply a natural language processing (NLP) analysis, on text providing in one or more electronic messages;
• identify a payment event based on the natural language analysis of the one or more electronic messages sent from a first client device associated with a sender to a recipient;
• identify an identifier of the recipient which is associated with the payment event;
• transmit, by the first client, the identifier to a server side, so that the server side transfers information about completing the payment event to the recipient using a client of the messaging application which is executed on the second client;
• transmit, by the server side, a status of completing the payment event to the sender using a client of the messaging application which is executed on the first client.