Predicting Business Performance by Personal Moral Values through Social Network Based E-Mail Analysis

The ants, bees and leeches are different in nature wherein:

• As per claim 2, the human “bees” are less fearful than human leeches;
• As per claim 2, the human “bees” are ethical;
• As per claim 2, the human “ants” are competitive workers who are well-embedded in their in-group and work hard to get ahead;
• As per claim 2, the human“ants” have firm morals;
• As per claim 2, the human “leeches” are un-ethical;
• As per claim 2, the human “ants” seem to be happier than “leeches”;
• As per claim 2, the leeches display partially similar traits to “takers”;
• and,
• As per claim 2, the leeches refer to individuals who tend to be more self-promoting, arrogant, boastful, prone to anger, and self-absorbed.

A certain mix of bees/ants/leeches predicts business performance of the organizations where they work wherein:

• As per claim the bees are driven by collaborative values of helping others independently of what they can receive in exchange;
• As per claim 3, the ants are happier because their behavior better aligns with the social norms of their community, making them feel cheerier and at ease m their community;
• As per claim 3, in the service company, individual performance was higher when managers were less arrogant and displayed traits typical of the “ant” tribe, such as valuing conformity and security and being tendentially conscientious and fair;
• As per claim 3, a tendency of managers to provide positive assessments to employees who “fit the mold”, who are more aligned with expectations and follow shared values and morals are more acceptable;
• As per claim 3, the “bees” tend to take more social risks and are open to trying new things, this could translate into less easy behaviors to manage and control;
• As per claim 3, the groups that received higher evaluations were the ones that answered emails faster;
• and,
• As per claim 3, the highest performing groups also had a lower number of leeches and were composed of fewer arrogant employees, which is consistent with previous studies demonstrating the importance of humility and its impact on performance.

The novel way of computing being a bee, ant, or leech by the words and social network metrics computed from their email and social media posts wherein;

• As per claim 4, the presence of bees—i.e., individuals who are open to learning, try new things, and care for others—has a positive impact on group performance;
• As per claim 4, the bees might be acting as motivators for the group promoting idea generation, due to their tendency to embrace social risks and be open to new things;
• As per claim 4, the results from the healthcare innovation dataset indicate that having leeches in your group may decrease collective ability to innovate and learn;
• and,
• As per claim 4, the groups focused on innovation tasks might benefit from having a lower degree centrality, reducing the number of connections to others, and inviting as few leeches as possible.