Privilege management for electronic workspaces

A computer program product including one or more non-transitory machine-readable mediums having instructions encoded thereon that when executed by at least one processor cause a process for managing privileges to be carried out, the process comprising:

• receiving, from a first user via a privileges plugin, a request to recommend a candidate to perform a task on behalf of the first user;
• calculating, responsive to the request to recommend the candidate, a recommendation score for each of a plurality of second users based on a position level score, a capability level score, a task similarity score, and a familiarity score;
• and
• sending a list of recommended candidates to the first user via a privileges plugin, the list of recommended candidates including at least one of the second users for which the recommendation score is greater than a threshold score.

A system comprising:

• a storage;
• and
• at least one processor operatively coupled to the storage, the at least one processor configured to execute instructions stored in the storage that when executed cause the at least one processor to carry out a process for managing privileges, the process comprising:
• receiving, from a first user via a privileges plugin, a request to recommend a candidate to perform a task on behalf of the first user;
• calculating, responsive to the request to recommend the candidate, a recommendation score for each of a plurality of second users based on a position level score, a capability level score, a task similarity score, and a familiarity score;
• and
• sending a list of recommended candidates to a privilege management service for display to the first user, the list of recommended candidates including at least one of the second users for which the recommendation score is greater than a threshold score.