Streaming service rating determination

A computer-implemented method comprising:

• receiving, at a communications network interface, telemetry data representing a streaming service instance provided to an end-device by a remote streaming server over the Internet;
• and
• recursively, with respect to each current time window:
• (i) dividing, based on said telemetry data, said time window into segments, wherein each of said segments is classified based on its buffering status as a buffering segment or a non-buffering segment,
• (ii) calculating a current streaming service score, based on said buffering status of at least one of said segments within said current time window, and
• (iii) updating a quality of service (QoS) rating for said streaming media service instance, based, at least in part, on said current streaming service score.

A computer program product comprising a non-transitory computer-readable storage medium having program instructions embodied therewith, the program instructions executable by at least one hardware processor to:

• receive, at a communications network interface, telemetry data representing a streaming service instance provided to an end-device by a remote streaming server over the Internet;
• and
• recursively, with respect to each current time window:
• (i) divide, based on said telemetry data, said time window into segments, wherein each of said segments is classified based on its buffering status as a buffering segment or a non-buffering segment,
• (ii) calculate a current streaming service score, based on said buffering status of at least one of said segments within said current time window, and
• (iii) update a quality of service (QoS) rating for said streaming media service instance, based, at least in part, on said current streaming service score.