Modular photo kiosk system

A tool for managing photo kiosk systems comprising:

• a proximity control system identifying a location of a retail clerk by geo-location, proximity, geofencing, or Wi-Fi and controls access to the photo kiosk systems, notifications generated by the tool, and monitors staffing of the photo kiosk system including working, available, and unavailable retail clerks;
• an error condition reporting system identifying an error of the photo kiosk system, recording an identity of the retail clerk responding to the error condition, providing intervention instructions by an interactive multiple-choice question set, and intervention escalation comprising contacting helplines, scheduling a service engineer, documenting conditions of the photo kiosk system, and exchanging malfunction or damaged equipment;
• an unretrieved order monitoring system identifying orders that have not been picked up within a threshold time limit where the threshold time limit varies depending on a number of active users, instructing the retail clerk to contact the customer by a customer's contact information or by a public address system or to destroy the unretrieved order;
• a shutdown system providing the retail clerk with instructions on how and when to shutdown the photo kiosk system, a countdown timer for shutting down the photo kiosk where the countdown timer is based on retail hours and in-process orders;
• an interactive floor plan map providing a map of the retail space with a layout of photo equipment comprising printers, printer arrays, user terminals, master displays, and finishing devices and graphical annotations indicating a status of the photo equipment;
• an event documentation system recording occurrences and images of failure conditions in the photo equipment;
• an augmented reality system providing guidance to the retail clerk in training on, repairing, and troubleshooting the photo equipment
• an upsell reminder and tracking system providing suggestions to the retail clerk for other products the customer can purchase, incentives for successful occurrences including recognition or monetary awards, and tools and training to improve upsell performance and efficiency;
• an autonomous or human operator backed chat box providing text and photo messaging to technical support, repair scheduling, media and supply ordering, and remotely produced product tracking;
• a quality check function verifying proper calibration of the photo equipment by uploading test target prints and recalibrating the photo equipment if not properly calibrated;
• a validation system providing bar or QR codes for accessing the photo kiosk system identifying the retail clerk accessing the photo kiosk system and placing the photo kiosk system into a setup, configuration, service, or maintenance mode;
• and
• a personal shopper coordination system providing two way communication with an in-house or third-party personal shopper, providing a countdown to the retail with an estimated time to complete the photo order, reordering a queue of the photo kiosk system to accommodate perishable goods of a personal shopper order, notifying the personal shopper of long queue times or delays for the photo order;
• and notifying the retail clerk when a customer or personal shopper has arrived to the retail location to deliver the photo order.