Downtime optimized network upgrade process

Computer-readable storage media having computer-executable instructions embodied thereon that, when executed by one or more processors, cause the processors to:

• receive, by a service management system communicatively coupled to at least one cell site, a maintenance request to upgrade the at least one cell site, the maintenance request comprising a maintenance requirement;
• aggregate one or more network parameters based on the at least one cell site;
• and
• generate one or more candidate maintenance windows and one or more confidence indicators based on the one or more network parameters aggregated and the maintenance requirement, wherein the one or more candidate maintenance windows identify one or more downtime upgrade periods correlating to the at least one cell site.

A system for generating one or more candidate maintenance windows of at least one cell site of a telecommunications network, the system comprising:

• a user device;
• and
• a cell site communicatively coupled to a service management system and the user device, the service management system structured to:
• receive a maintenance request to upgrade the cell site, the maintenance request comprising a maintenance requirement;
• aggregate one or more network parameters based on the cell site;
• and
• generate one or more candidate maintenance windows based on the one or more network parameters aggregated and the maintenance requirement, wherein the one or more candidate maintenance windows identify one or more downtime upgrade periods correlating to the cell site.